The San Francisco Giants Client Relation Department would like to welcome YOU to the 2013 season! Below you will find helpful tips that will allow you to manage your season tickets to better your experience as a Season Ticket Member. These tips can serve as a tutorial for our newest members, as well as a refresher for our long time ticket members.
As a Season Ticket Member, you have your very own Client Relations Account Manager that is YOUR inside connection to the Giants. For a staff directory of the Client Relations Department, click here.
Ticket Services Office Hours are Monday - Friday from 8:30 a.m. to 5:30 p.m.
We are located on King Street next to the will call windows, just beyond Willie Mays Plaza. On game days, we open up our lobby three hours before each game and remain open until the 5th inning. To contact us on game days, we will always have a representative from the Client Relations Department working two hours before every game until one hour after first pitch, weekends included. You can contact our Hotline at 415-972-2255 to speak to a representative. For ticket members in the Field Club and Club Level, you can call the Premium Seating Hotline at 415.972.2424. We may experience high volume of calls on game days and would recommend leaving a message, as messages do get checked very frequently.
My SF Tix is your online ticket account manager which allows you to easily sell tickets through StubHub, email tickets by using Ticket Relay, donate your tickets, and update your contact information. By using My SF Tix, your season tickets are already preloaded into your season account saving you time by not having to insert each barcode. For more information about My SF Tix and to log in, click here.
Each season ticket location contains variable pricing distinguished by four different price tiers, Single, Double, Triple, and Homerun Games. To find out which games are in which tier and your cost per game, click here.
As a Season Ticket Member, you have the option to pay in installment plans using a credit card. If you have selected a plan this year, below you will find your payment dates to your particular plan.
If you need to change your credit card once on a participating plan, please click here.
Changes must be made 2 days before each scheduled payment.
If you are a Season Ticket Member in the View Reserved Infield, View Box, and Arcade, then you have Splash Tix on your Season Tickets. Splash Tix is a stored value that you can only redeem the day of the game at most of our concession stands and Dugout Store. Each one of your season tickets in the areas mentioned have $5.00 worth of stored value on each ticket. To redeem, simply have the sales person at the concession stand or Dugout Store scan your ticket. For more information on Splash Tix, click here.
On game days, Guest Services and Lost and Found is located on the Promenade Level behind section 119. If you wish to contact Guest Services or report a lost item, please contact 415-947-3395.
To purchase extra tickets aside from your season tickets (availability varies per game), you can always visit www.sfgiants.com/tickets or you can always contact your Client Relations Account Manager.
Gate promotions and Special Event days are two separate items that often get mixed up. Gate promotions are giveaways at the gate to fans entering the ballpark. For a list of promotions, click here. Special Event days are scattered through the season that are sold as part of a ticket package. Your season tickets are NOT part of this package. To purchase a Special Events ticket package, click here.
Going to all 81 regular season games is a big commitment. Below, you will find 81 ideas that can help you use your game tickets if you are not attending. We hate for your unused game tickets to go to waste, so here are our top 81 ways to use your tickets:
TOP 81 WAYS TO USE YOUR GIANTS TICKETS
Looking for a way to use your season tickets? How about 81 ways since you have 81 regular season tickets. Here's a list to help you maximize your Giants season ticket usage this year - and any year!
And now the #1 way to use your Giants Season Tickets ...
1. Treat yourself to all the benefits of Giants baseball all season long