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The Client Relations Roster
"Your Inside Connection to the Giants"
Annemarie Hastings, Vice President, Client Relations
Rocky Koplik, Director, Premium Seating Services
Greg Marinec, Client Relations-Customer Service Manager
Margo Malone, Client Relations/Spring Training Account Manager - Lower Box sections 101 through 121
Cindy Hernandez, Client Relations Account Manager - View Level - All Season Seating Areas
Kevin Mark, Client Relations Account Manager - Bleacher, Arcade and "Gamer" Season Seating Areas
Joe Totah, Premium Seating Account Manager
Jack Ocampo, Coordinator, Premium Seating Services
Erick Reyes, Client Relations Representative - Season Ticketholder Customer Support
Annemarie Hastings
Vice President, Client Relations
Phone: 415-972-2266
E-mail: ahastings@sfgiants.com
Birthplace: The birthplace of jazz and great bar-b-que: Kansas City (Missouri)
Resides: San Rafael
ML Service: 13th Season with Giants
How Obtained: Retired from the NFL with Joe Montana. He got more press.
Contract Status: Hoping to retire from MLB still wearing the Giants uniform
Career: sports career started at Mizzou, as a cheerleader for MU's Swim and Diving Team (who knew there were cheerleaders for that!) ... spent nine years in the NFL with the Kansas City Chiefs and IMG in their Football Division ... Hastings was then recruited by MLB Giants to help market "the new downtown ballpark" in 1996 ... promoted to Director of newly developed Client Relations Department prior to ballpark's inaugural season, now serving as Vice President.
Take Me Out To The Ballgame with Annemarie:
My all-time favorite Giant is... Willie Mays. You can't beat a classic!
If I were on the Giants, I would play... Second Base - I grew up idolizing KC's Frank White.
I remember Candlestick Park because.... My first game there was in July of 1996 when I compared the climate to being at a Kansas City Chiefs game in December. Brrrrrrrrrrrrrrrrrrr...
Splash Hit Counter or Chicken Counter... The Splash! Baseballs do float, you know!
Garlic Fries or Hot Dog... A ballpark frank, please!
Day Game or Night Game... Daytime ball!
Kruk or Kuip... Both or fahgettaboutit.
Beer or Wine... Wine - no secret there!
Rolling Stones or Dave Matthews Band... "Start me up!"
First Base Coach or Third Base Coach... First base - action on every play!
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Rocky Koplik
Director, Premium Seating Services
Phone: 415-972-2237
E-mail: rkoplik@sfgiants.com
Birthplace: Less than 10 miles from old Polo Grounds
Resides: Less than 5 miles from old Seals Stadium
ML Service: 10th Season (Like his childhood hero Don Mattingly, he always runs when between the lines)
How Obtained: Called up from class-A San Jose in '98
Contract Status: Hoping to become arbitration eligible
Career: 2008 will be 12th season in pro ball...spent '97 and '98 working in minors for Giants affiliate in San Jose...joined Giants prior to final season at Candlestick...told it goodbye and remembers wearing hard helmet during first months in offices of new ballpark...joined Client Relations staff prior to 2000 season...Prior to '03 season, created a fictional lifetime batting average for New City Little League play and claimed it was third best all-time for that circuit...used it to bolster CRE on-line profile...During '04 season, was found out by old Little League teammates and was forced to admit that he had doctored his baseball resume...
Take Me Out To The Ballgame with Rocky:
My all-time favorite Giant is... John "The Count" Montefusco. A great nickname. I like great nicknames.
If I were on the Giants, I would play... very carefully. Because, if all of those guys are getting hurt, what would happen to a scrawny guy like me?
I remember Candlestick Park because.... I once left the bleachers during a freezing cold night game to sit in my car in the parking lot and listen to the game on the radio. But, I didn't leave. I still think I am owed a Croix de Candlestick for that.
Garlic Fries or Hot Dog... A Garlic Dog and Hot Fries. Thanks.
Day Game or Night Game... Take me out to the daygame.
Kruk or Kuip... They are both great, but I prefer a good Koplik.
Beer or Wine... Beer... the cause of and solution to all of life's problems. - Homer Simpson
Curveball or Fastball... I can't hit either, but the curve makes me look silly. So, I'll go fastball.
Splash Hit Counter or Chicken Counter...It would have to be the chicken counter. It's good for the family business.
Rolling Stones or Dave Matthews Band...Call me the tumblin' dice.
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Greg Marinec
Client Relations-Customer Service Manager
Phone: 415-972-2242
E-mail: gmarinec@sfgiants.com
Birthplace: Local boy makes good...Burlingame, CA
Resides: San Mateo, where the crickets are loud, parking is easy, and the city's JUST close enough.
ML Service: 2008 Marks his 11th full season with the big club
How Obtained: Acquired by the Giants Executive Sales Team via Free Agency in July of 1997. Traded to Client Relations in November of 1999 for two Sales Executives to be named later.
Contract Status: Contract? What contract??
Scouting Report: After a shoulder injury derailed a promising collegiate career, Marinec brings the passion for the game he had as a player to the Client Relations Department. He always answers the phone within two rings, and his response time on emails is unmatched. He types very well for a big man, and always checks his spelling before hitting the "Send" button. He encourages his customers to always end their voicemail messages with a hearty "BEAT L.A.!" no matter who the Giants are playing.
Take Me Out To The Ballgame with Greg:
My all-time favorite Giant is... Got to be Stretch!
If I were on the Giants, I would play... Catcher...Love being involved on every pitch.
I remember Candlestick Park because... I learned how to light BBQ coals in a 40 MPH gale!
Garlic Fries or Hot Dog... Polish Dog ALL the way.
Day Game or Night Game... You might as well ask "turf" or "natural grass"...who's asking these questions?
Kruk or Kuip... That's like asking "Captain" or "Tennille"…Can't be done!
Keeping Score or Relaxing in the Sun... Sunshine, on my shoulder, makes me happy!
Home Run or Strikeout... Chicks dig the LONG BALL!
Curveball or Fastball... Here comes good ole #1!
First Base Coach or Third Base Coach... Third Base. I can really wave 'em home with the best of them!
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Margo Allen Malone
Client Relations/Spring Training Account Manager, Lower Box sections 101 through 121
Phone: 415-972-2133
E-mail: mmalone@sfgiants.com
Birthplace: Oakland, CA ... don't worry, I've bled orange & black since birth
Resides: Oakland, Upper Rockridge
ML Service: 15 years, 301 days
How Obtained: Signed as free agent, Jan. 2000
Contract Status: Signed through 2009, with an option for 2010
Career: 16-year Major League veteran joined the Giants, her hometown team, for the inaugural season at AT&T Park ... original member of Giants Client Relations group ... was the Marlins 3rd pick in the 1991 Front Office Expansion Draft ... member of Florida's Media Relations team from 1991-98 ... earned World Series ring ('97 Marlins) and NLCS ring ('02 Giants) ... worked the 1996 All-Star game in Pittsburgh for MLB's Baseball Network (as a glorified Go-fer, but hey, she was there!) ... member of the NL Public Relations team for the 1996 NLCS in Atlanta ... .during a brief stint with the Cal Bears Athletic Marketing staff, assisted with the opening of Haas Pavilion (1998-99) ... after successful trades with Marlins for Robb Nen and Livan Hernandez, Giants pulled another steal, acquiring Malone ... during excited leap after Kenny Lofton's NLCS-winning hit, tore ACL, forcing surgery and stint on DL ... she still says it was worth it ...
Take Me Out To The Ballgame with Margo:
My all-time favorite Giant is... like my mom, I loved watching the Alou brothers but Felipe was my favorite. His son, Moises, was my favorite Marlins player when I worked in Florida...it's a family affair.
If I were on the Giants, I would play... shortstop. My ballet training would make turning those double plays a breeze. Well, at least in my younger years it would have been easy.
I remember Candlestick Park because I used to... freeze, but my folks always had hot cocoa in a thermos to warm me up.
Garlic Fries or Hot Dog... Garlic wards off all evil, like the dreaded Dodgers. But I'm also partial to Orlando's Cha Cha Bowl!
Beer or Wine... Fine Chardonnay only for this lady.
Keeping Score or Relaxing in the Sun... a well broken in scorebook is the sign of a true baseball fan, plus it keeps my head in the game.
Will Clark or Willie McCovey... Stretch is a Giant amongst Giants.
"Sand Lot" or "Field of Dreams"... how can a girl choose? They're both great baseball flicks!
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Cindy Hernandez
Client Relations Account Manager - All View Level
Phone: 415-972-2147
E-mail: chernandez@sfgiants.com
Birthplace: The beautiful California suburb of Mountain View
Resides: What can I say? I'm partial to the peninsula 'burbs'
ML Service: 8+ years - not in dog years, however
How Obtained: Good timing, a lot of luck and then interviews that didn't seem like they were interviews first with Annemarie Hastings, then followed by one with the big cheese, Russ Stanley, our Vice President.
Contract Status: details are handled by my fictitious agent
Career: after college, worked in the broadcasting industry at local stations around the Bay Area ... changed positions by following her family's trend into the restaurant business ... soon decided that she wanted to be around sprinklers in the summer and the smell of fresh cut grass ... joined the Client Relations team just in time for the inaugural season in the year 2000.
Take Me Out To The Ballgame with Cindy:
My all-time favorite Giant is... Dave Dravecky
If I were on the Giants, I would be a... Pitcher, of course. I must revert back to my short-lived career as a hurler in bobby sox.
I remember Candlestick Park because... It was featured in a Dirty Harry movie with Clint Eastwood. More importantly, though, I remember it because my dad used to take me to ballgames and let me eat whatever I wanted.
Garlic Fries or Hot Dog... Based on those Candlestick Park days, I'll have both, thank you!
Kruk or Kuip... It's a package deal. They both have different styles, which blend perfectly together
Keeping Score or Relaxing in the Sun... I'm all about the fun in the sun.
Home Run or Strikeout... The BIG crack of the bat
Curveball or Fastball... Curveball. It's more of a surprise
First Base Coach or Third Base Coach... Third base. I've always wanted to windmill my arm towards home plate in the excitement of scoring that victorious run.
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Kevin Mark
Client Relations Account Manager - Bleacher, Arcade and "Gamer" Season Seating Areas
Phone: 415-972-2135
E-mail: kmark@sfgiants.com
Birthplace: San Francisco, CA
Resides: San Francisco, CA
ML Service: 8 years in the Majors, 2 years in the Minors
How Obtained: Signed by Giants in a blockbuster 2-player acquisition in 2001
Contract Status: Undisclosed
Career: Made the team as a rookie member of the "Going Away Party" Giants in 1999 at Candlestick Park ... disappointed by off-season release...played winter ball where he proved his worthiness to be re-signed for the 2000 inaugural season at AT&T Park...started out as a Ticket Services Representative in 2000 where he earned advancement to become a Client Relations Representative in 2001 on their everyday roster...Solidified his position as a member of the Client Relations Department for five years, signing on to become a Client Relations Executive in 2006
Take Me Out To The Ballgame with Kevin:
My all-time favorite Giant is... Will Clark. Growing up as kids, all of my friends and I used to try to mimic his sweet swing.
The best moment that I ever witnessed at AT&T Park was... when we clinched the National League Title on October 14, 2002. The icing on the cake was that we won the game in dramatic ninth-inning fashion.
If I were on the Giants, I would play... 2nd Base. The double play is a thing of beauty...especially when our Giants turn it!
I remember Candlestick Park because I used to... go there when I was younger and be all cozy when I bundled up for the night games. In a way, it felt a little serene. My first ever game I went to was at Candlestick Park. The first time I stepped onto the concourse from the Upper Deck, it was so exciting and I immediately fell in love with the game.
Kruk or Kuip... Kruk. "Grab some pine, meat!"
Day or Night Game... I like to switch it up. Both provide entirely different and fun environments.
Beer or Wine... Yes. =)
Curveball or Fastball... What's the count? Actually, whatever Bengie calls.
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Joe Totah
Premium Seating Account Manager
Phone: 415-972-2262
E-mail: jtotah@sfgiants.com
Birthplace: San Francisco, CA
Resides: Burlingame, CA
ML Service: 7th year in Baseball, my second go-around with the Giants
How Obtained: Acquired from Ticket Services in lopsided deal
Contract Status: Details to be announced soon
Career: I remember it well...I was entering my junior year in college and I was given an opportunity to be an intern in the Giants Ticket Office and it soon developed into a job. Who knew! Soon after my internship, I became a Ticket Services Representative and then started to work for the Client Relations Department. I took a turn and left the organization last season and helped with the sales and marketing of Stanford's new football stadium. I then became the fly that would not go away. I returned to the Giants right before the 2007 season and that's where I stand.
Take Me Out To The Ballgame With Joe:
My all-time favorite Giant is... who else? Will "The Thrill" Clark.
The best moment that I ever witnessed at AT&T Park was... Giants-Dodgers...Bonds vs. Gagne, and that legendary at bat.
Day Game or Night Game... sitting in the bleachers with the sun beaming on me while watching a Giants win. Gotta' love the Day games.
Kruk or Kuip... Heads or Tails??
Beer or Wine... Beer
Home Run or Strikeout... a called third
Rolling Stones or Dave Matthews Band... DMB
First Base Coach or Third Base Coach... First Base Coach...He's the first guy to give a high five to the player who hits a homer.
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Jack Ocampo
Coordinator, Premium Seating Services
Phone: 415-972-2256
E-mail: jocampo@sfgiants.com
Resides: San Mateo, California
ML Service: 3rd season
How Obtained: Scouted, signed, and the rest is history
Contract Status: Still behind closed doors, too early to tell
Career: After recovering from the dot com crash, I've worked in many fields that include helpdesk, customer support, technical support, payroll, operations, and graphic design. A broad knowledge of different systems acquired from the past helped me who I am now, a "Jack-of-All-Trades" if you will.
Take Me Out To The Ballgame With Jack:
My all-time favorite Giant is... No question... Will Clark
If I were on the Giants, I would play... Pitcher. Can you hit my slider?
Curveball or Fastball... See above
I remember Candlestick Park because.... THE COLD!! and pristine lakes in the parking lots... ahhh da memories!
Splash Hit Counter or Chicken Counter... The splash of course!
Garlic Fries or Hot Dog... Put them together and you've got yourself a party!
Day Game or Night Game... Day Game
Kruk or Kuip... It's like asking "Ying or Yang?". Let's move on...
Beer or Wine... Ah! ye ol'nectar..... BEER!
Rolling Stones or Dave Matthews Band... CRASH... nufsaid?
Home Run or Strikeout... Home Run... CRACK!, wait for it, splash, WhooHoo!
Keeping Score or Relaxing in the Sun... Just like what Frankie says.. "RELAX"
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Erick Reyes
Client Relations Representative
Phone: 4415-972-2117
E-mail: ereyes@sfgiants.com
Resides: San Mateo
ML Service: 2nd season
How Obtained: Claimed off waivers
Contract Status: Signed a multi-year contract in 2008; terms undisclosed.
Career: I have worked in everything from technical support, to operations, to client services to healthcare consulting. I have attempted many careers prior to being scouted by the Client Relations staff. Was signed by Annemarie Hastings in January '07 to a one-year deal, with a multi-year option (which was picked up after the season). Have been coached by a great array of Veterans in Client Relations.
Take Me Out To The Ballgame With Erick:
My all-time favorite Giant is... Will Clark... The Natural.
If I were on the Giants, I would play... Right Field.
I remember Candlestick Park because.... It was the site of my first ballgame many years ago. The fog that crept in over the third-base side of the stadium was amazing... that and the frostbite.
Splash Hit Counter or Chicken Counter... Splash Hit!
Garlic Fries or Hot Dog... Garlic Fries any day!
Day Game or Night Game... Night game. Day games are grand, but the greatest way to unwind after a long day at work... a ballgame & a beer or two.
Kruk or Kuip... Both.
Beer or Wine... Beer. Plenty. Preferably ice cold.
Rolling Stones or Dave Matthews Band... Are you kidding?! Mick, Keith, Charlie & Ronnie... all time greats
Curveball or Fastball... Fastball up high & inside... can't beat that.
First Base Coach or Third Base Coach... Third Base... waive that runner home.
Home Run or Strikeout... Home Run! One of the greatest spectacles in sport.
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