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Important Notes:
Similar to single game tickets, 2011 special event tickets are subject to DYNAMIC PRICING. This means the price of tickets may increase as the event date approaches, so make sure to buy early and save!
If I buy a regular game ticket to the same game as a special event, will I still receive the giveaway item?
How do I know that I have purchased the correct ticket?
Will my special event ticket look different than a normal game ticket?
How will I receive my giveaway item?
Am I guaranteed to receive the special event giveaway item?
I already have tickets to the same game as a special event, can I exchange them for special event tickets?
I'm a season ticketholder. Do my season tickets include the giveaway items?
If I can't make the game, am I able to collect my giveaway item?
If I buy a regular game ticket to the same game as a special event, will I still receive the giveaway item?
No. The only way to receive a special event giveaway item is to purchase the specific special event ticket, which can be done through the special event website or by calling 415.972.2298.
How do I know that I have purchased the correct ticket?
If the ticket was purchased through the special events website or by calling 415.972.2298 and referencing a specific event, then you can feel confident that you have purchased the correct ticket. When you receive your tickets, they will have printed out with special event vouchers.
Will my special event ticket look different than a normal game ticket?
The ticket itself will be identical to a normal game ticket, but all special event tickets also print with an additional voucher. This voucher allows you to collect your item and also serves as your entrance to any pregame activities associated with the event. Do NOT lose it.
How will I receive my giveaway item?
Special event giveaway items can be collected on the day of the game at the distribution location listed on your special event voucher. Make sure that you bring the voucher with you, as you will not be able to collect your item without it.
Am I guaranteed to receive the special event giveaway item?
Yes, with a few conditions. Unlike gate giveaways, where only the first 20,000 or so fans receive the promo item, every fan that purchases a special event ticket will be guaranteed the giveaway item (unless otherwise specified with a specific limit). Items are only guaranteed if claimed on the day of the special event, within the specified time frame on the voucher (usually before the end of the 5th inning).
I already have tickets to the same game as a special event, can I exchange them for special event tickets?
Unfortunately, there is not a process for exchanging regular game tickets for special event tickets. What you can do, however, is purchase a special event ticket, hold on to the voucher that prints out with the ticket, and donate the game ticket to the Junior Giants (or do whatever you please with it). The special event voucher is all that you need to receive the giveaway item and participate in any other elements of the event.
I'm a Season Ticketholder. Do my season tickets include the giveaway items?
Season tickets do not include any special event giveaways. Season ticketholders are welcome to utilize the same method described in the question above to acquire special event giveaway items. Please consult your season ticket representative for any questions or concerns regarding this.
If I can't make the game, am I able to collect my giveaway item?
Giveaway items are not guaranteed if not collected on the day of the special event. However, if supply allows, the Giants Special Events department will generally honor special event vouchers after the event date. Email specialevents@sfgiants.com to arrange a pick-up time.
