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Season Suiteholders

Welcome to the Suite Life.

The elite membership of being a Season Suiteholder allows you to enjoy countless benefits and luxuries at AT&T Park. You have access to the finest venue to conduct business and build relationships with clients or employees.

This website was designed exclusively for our Season Suiteholders, making it even easier for you to access information. As always, if you have any questions, you can call the Luxury Suite Hotline for further assistance.

Extra Suite Tickets
Don't forget, you can purchase extra suite tickets for additional guests you would like to entertain in your suite. Please call the Suiteholder Hotline at 415.972.2100 with questions or to purchase.

Pricing for Extra Suite tickets in 2016 are as follows:

  • Premium games such as Opening and Last Series, Dodgers, A's, Mets, Cubs, Cardinals, and Red Sox are $135 each.
  • All other games are $105 each.
  • Only the Suite licensee or designated Suite Administrator may order these extra tickets. Please place all ticket orders at least 48 hours before the homestand. Orders received less than 48 hours before the homestand are subject to an increase in price by $10 per ticket.

Bank of America Business Center:
As one of our Premier Seating Guests at AT&T Park, you have the unique opportunity to take your business away from the office and into the ballpark. Before the game, you can hold a meeting, conduct a seminar or host a reception in one of our two conference spaces. Please call 415.972.2046 or click on the Business Center tab above for rates and availability. Click here to learn more about the Business Center »

General Information

General Information

Important Contact Information for Season Suiteholders

Contact Phone or Email
Suiteholder Hotline 415.972.2100
Suite Office Fax 415.972.2100
Candice Wozniak, Director, Luxury Suites 415.972.2048
Tara Ward, Coordinator, Suites and Premium 415.972.2224
Sammie Ferrera, Luxury Suite Assistant 415.972.2224
Luxury Suite Sales Office 415.972.2298
Bon Appétit Catering Offices 415.972.1515
Bon Appétit Fax 415.972.1510
Bon Appétit Email
Oracle Suite Level Concierge Desk (during games only) 415.972.2099
Public House 415.644.0240
Luxury Suite General Questions

Tickets and Park Admittance

(Tickets, Guest Passes, Lost or Stolen Tickets)

Tickets and Suite Access

Oracle Luxury Suite Ticketholders have access to their Suite two hours prior to the first pitch and one hour after the conclusion of the game. We feel this time will allow for excellent pre and post-game entertaining as well as the opportunity to utilize your Luxury Suite to the fullest.

Suiteholders have access to reserved areas of the ballpark such as the Field Club Lounge and Virgin America Club Level. Please keep your Suite ticket with you at all times.

Additional Tickets for your Luxury Suite

In addition to your Guest Passes, as a Suiteholder, you have the ability to purchase additional tickets in your Luxury Suite. Extra Suite tickets are only available through the Luxury Suite Office in limited quantities. These extra Suite tickets act just like your original tickets and will give the bearer access to all reserved areas of the ballpark, the Oracle Suite Level and your Luxury Suite. To order, call 415.972.2100.

Pricing for extra Suite tickets are as follows:

Premium games such as the Opening and Last Series, Dodgers, A's, Mets, Cubs, Cardinals and Red Sox are $135 each. All other games are $105 each.

Only the Suite licensee or designated Suite Administrator may order these extra tickets. Please place all ticket orders at least 48 hours before the homestand. Orders received less than 48 hours before the homestand are subject to an increase in price by $10 per ticket.

Guest Passes

At the start of the season, each Suiteholder will be issued an entire season's worth of dated Guest Passes. Each Suite will be issued a maximum of 4 Guest Passes per game. These Guest Passes are not replaceable and extra Guest Passes are not available. Guest Passes are to be used by non-suite level ticketed customers to gain admission to the Oracle Suite Level and to the specific Suite indicated on the Pass. Guest Passes are not valid for admission through the main Ballpark gates without a game ticket.

The Guest Passes are designed to be used for friends, family, or clients with seats in other areas of the park to allow them to visit your Suite. Guest Passes are not extra Suite tickets. They are only valid for up to three consecutive innings.

Should a Suite become overcrowded, any person with a Guest Pass will be asked to return to their ticketed seat.

Suite Administrators and Licensees

The Suite Administrator is the individual within your company who is responsible for scheduling and distributing Suite tickets. The Suite Administrators and Licensees are the sole parties allowed to purchase additional tickets for your Luxury Suite. Any person other than those authorized must go through this designated person to purchase additional Suite tickets.


Children 24 months and younger do not need a ticket for entry at AT&T Park. However, they must sit on the lap of an accompanying adult.

Lost or Stolen Tickets

Suite tickets should be treated like cash. If a Suite ticket is misplaced, it can be reprinted, but you must be able to provide the Suite Services office with the exact row and seat number of the missing ticket. The original ticket will then be disabled and turned away at the gates. In the event your Suite tickets are stolen, please contact the Luxury Suite office at 415.972.2100, and be prepared to send a copy of the police report.


Per your contract, Suiteholders may have the opportunity to purchase a Suite for all or a portion of postseason games played at AT&T Park. Additional tickets in your Suite may be offered. All postseason tickets sold to Season Suiteholders will be in strip form, including a tie breaker ticket. The price of these strips is not included in your annual fee and will be billed separately, according to prices and terms determined by the Office of the Commissioner of Major League Baseball.

Non-Baseball Events

Suiteholders will be notified of any upcoming non-baseball events held at AT&T Park and may have the option to purchase a Suite for the event. Due to some event requirements, Suite availability and location may be limited. If the Suiteholder does not choose to purchase their Suite during the initial offering for a non-baseball event, the Suite may be used internally for VIPs, officials, or operations staff.

Outside Food and Beverage

Please note that food and beverage purchased outside of the ballpark gates is not permitted on the Oracle Suite Level, in the Salesforce Champions Suite, the Audi Legends Club, the Virgin America Loft at McCovey Cove, the Field Box, Dockers Deck or the Candlestick Suite. For information on ordering food for these areas please click on the Catering tab above. Food purchased inside the ballpark is permitted in all seating areas of AT&T Park.

Each Luxury Suite is equipped with one locking cabinet for storage of personal belongings such as binoculars, scorecards, company literature, blankets, etc. Should you have a 'par' order of alcohol in your Suite, Bon Appétit may also use the cabinet to store leftover beverages. You can email to request that your cabinet be opened for a particular date. For the Suiteholder's protection, we will not open cabinets for anyone without prior approval.

Parking Directions and Transportation

Surrounding Lots

Each Suite ticketing package includes a limited number of Luxury Suite parking passes in Lot A, which are distributed to the suite owner prior to the start of the season. There is a designated parking area within Lot A for Suiteholders, which is noted in the map above. For more information about season parking, please call 415-972-2100. Guests who are not provided with a Luxury Suite Parking pass may purchase parking as they enter the parking lots surrounding the ballpark, depending on availability.

The Giants strongly encourage fans to take public transportation to games/events. However, AT&T Park has over 5,000 parking spaces in Lot A and Pier 48, all operated by Imperial Parking Corporation. Lot A and Pier 48 are located on the East side at 3rd St.

Privately operated lots are also available within a fifteen-minute walk to AT&T Park. These lots are not affiliated with Giants Parking Lots, but they aim to provide service for San Francisco Giants home games.

Click here for more information on "How to get to AT&T Park" »

Luxury Suite Access Maps

Luxury Suite Features


With one balcony and two In-Suite, flat screen TV's, Suiteholders will have exclusive access to more replays than ever before. This includes expanded coverage that will allow you to catch a select number of satellite broadcast games. Check your in-suite guide, or call your Suite Concierge for specific channels.

In-Suite Phone

The In-Suite Phone allows you to reach the following areas:
Cater Button: To place a food or beverage order or request your server
Front Desk Button: To reach the Concierge for any Suite, security or maintenance issues
Outside Local Line: Dial 9 + phone number

Internet and Computer Access

Internet access is available in all Luxury Suites. If bringing a laptop to the ballpark, you can connect to our free Wi-Fi network, "attwifi". No password is required. In addition, each Luxury Suite is equipped with a touch screen desktop computer for your use, with access to our Virtual Concierge System. Virtual Concierge is an interactive touch screen platform on the In-Suite computers that will allow you to request your server, request the concierge staff, request a photographer, learn about special promotions, and much more!


AT&T Park is a non-smoking facility; this includes electronic cigarettes. For smoking access, please exit the ballpark through any gate. Upon exiting, you must get your hand and ticket stamped. You will need to show both stamps to the Guest Services personnel to gain reentrance to the ballpark.


Independent heating units are located in each Suite. The thermostat switch is located on the heating unit along the baseboard in each Suite.

For those chilly San Francisco nights, Suites located between Suites 1-60 are equipped with heat lamps above the back row of seating on the balcony. To activate these heaters please use the specially marked switches adjacent to the main Suite entrance.


All Luxury Suites are equipped with a half-sized refrigerator. Ice is available upon request from your catering server.

Recycling and Composting

Each Luxury Suite is equipped with specially-marked containers for recycling and composting. Please help us do our part to preserve the environment by placing all glass bottles, cans and paper in the recycling container and all food products in the compost bin. If you find either container full during the game, please contact the Concierge Desk from your In-Suite phone for prompt removal.

Cell Phone Chargers

Suites located between 1-60 are equipped with AT&T Phone Charging Stations which include cords for various iPhone, iPad, Andriod, and Blackberry phones.

Concierge Services and Amenities

The Oracle Suite Level offers an exclusive concierge service found directly off the elevators at the Willie Mays entrance close to Suites #28 and #29. If you need assistance, please stop by or call by pressing the "Front Desk" button on your In-Suite phone. As part of the concierge service, you will have a Suite Concierge Staff member assigned to your Suite who can assist you with your event.

Additional Tickets to Future Games

To order tickets to any future Giants home game, please have your Suite Administrator contact the Luxury Suite Office at 415.972.2100. (Subject to availability.)

Ticket Drop-Off

For your convenience, if you need to leave a ticket or Guest Pass for a late arrival, you may do so at the Will Call windows located on King Street. Your guests will need a photo ID to claim tickets. Once in your Suite, you may also drop off tickets with the Concierge, who will deliver the tickets to Will Call for you.

Calling All Suite Kids!

Bringing kids 14 years and younger to the game? Nine innings can be pretty long if you're that age. Never fear!

AT&T Park welcomes kids of all ages and we have plenty to keep them entertained. At all games, you and your Suite guests are welcome to check out a kid's activity bag to enjoy in your Suite. Stop by the Suite Concierge desk to check out a bag, or ask your Suite Concierge to have one delivered to your Suite. Kid's activity bags include crayons, coloring sheets, books and toys. The bags can be dropped off at the Suite Concierge desk on your way out or will be picked up during the 7th inning.

On weekends, The Oracle Suite Level has an exclusive Kid's Corner where kids can play games, read books, color or do puzzles. All Suite kids are welcome and must be accompanied by an adult. Additionally, every Saturday day game is Kids' Day on the Oracle Suite Level. If the Saturday game is a night game, the Kids' Event will be on Sunday. Check in at the Concierge Desk for information on that day's special contest, activity or entertainment.

Giants Merchandise

To purchase Giants merchandise and have it waiting in your Suite for your guests' arrival, call 415.972.2100. Please allow 48 hours notice. Available items are listed on the Suite Add Ons tab above. You may also purchase merchandise through our Virtual Concierge system, along with the help of your Suite Concierge.

Lost and Found

After each game, Suite Concierge Staff will conduct a sweep of all Luxury Suites and collect any items left behind. To inquire about lost items, please first contact the Luxury Suite Office at 415.972.2100. You may also contact Ballpark Guest Relations at 415.972.2156. The Giants are not responsible for personal belongings left behind in your Luxury Suite, but we'll do our best to help you recover such items.

First Aid

In addition to the Saint Francis Health Center, there is a Dignity Health First Aid station in the ballpark located behind Section 132 on the Promenade Level. Three defibrillators are located throughout the Oracle Suite Level, which are for paramedics use only. For emergencies, contact the Concierge Desk from your In-Suite phone.


Security personnel are provided for your safety and assistance. In the event you encounter any security problems, contact the Concierge Desk from your In-Suite phone.

Luxury Suite Repairs

If you have a problem with the television, computer, lights, etc., or notice any damage, please notify the Concierge Desk.

The Concierge will dispatch the necessary personnel to address any maintenance issues in your Suite. If the issue requires complex or detailed repair, or does not affect your enjoyment of the game, it may be necessary to repair on a non-game day. In the event this does occur, the Suite Office will follow up to ensure the problem is fixed by your next event.

Accessible Needs

Each Suite on the Oracle Suite Level is equipped with two removable balcony seats for extra room outside.

Guest Information Sheet

Game Day Guest Printout

We've created a very handy Game Day Guest Information Sheet that you can download and print and then provide to your Suite Guests.
Download the Guest Information Sheet PDF »


Candice Wozniak Candice Wozniak
Director, Luxury Suites

Phone: 415.972.2048

Candice is your primary point of contact and will be in communication with you throughout the season. Candice, who will often be available to you on the suite level during the season, will work hard on your behalf to help you to get the best results possible from your suite ownership at AT&T Park.

Tara Ward Tara Ward
Coordinator, Suites and Premium Services

Phone: 415.972.2046
Tara enters her second season with the Giants as the Coordinator of Suites and Premium Services, supporting our servicing efforts of our most important clients, our Season Suiteholders. In addition, she will be coordinating our efforts related to the Bank of America Business Center and Triples Alley. Tara will also be quite visible during home games, helping to address your needs and concerns on the Oracle Suite Level.

Sammie Ferrera Sammie Ferrera
Luxury Suite Assistant

Phone: 415.972.2224
Sammie is the Oracle Suite Level Supervisor on the majority of Giants home games. This will be Sammie's second season on the Suite team moving into the Assistant role from a day-of-game Concierge last season. Sammie will be working hard in a continuing effort aimed at providing you, our Suiteholders, with the premier entertainment experience for both business and relaxation. You will see Sammie often on the Oracle Suite Level and should always feel free to reach out to her with any questions about your game day experience.

Day of Game Staff Day of Game Staff
Phone: 415-972-2099
Please note: Phone and Email are only available on game days, three hours prior to first pitch and one hour after the last out.

On game days, the Oracle Suite Level is fully staffed with concierge services, an attentive Suite staff and a supervisor from our Luxury Suite Services Team. During any game, you can reach the Concierge Desk by dialing the "Front Desk" button from your In-Suite phone. Throughout the year, our Luxury Suite Services department will be available to address your questions and concerns and will work hard to accommodate your every need.

Suite Add-ons

Do you have an upcoming date booked in a Suite and want to add something 'extra' to your event? You can create your own package from the add-ons below!

For more information and details on pricing for the items listed below, please call the Luxury Suite Office at 415.972.2100 or email

Hats, T-Shirts, Programs & Souvenirs
What better way to complete your Suite experience than to outfit your Suite patrons in authentic Giants gear?! The following brochure highlights some of our more popular souvenirs which can be purchased before your Suite date and delivered directly to your Suite on the day of the game. Please see the last page for Suiteholder discounts.
Download Sample PDF Brochure

Videoboard Messages
Videoboard Messages are a classic way to add something special to your day at the ballpark. Surprise your guests and show the fans that you want to acknowledge someone in your group. Season Suiteholders receive a $25 discount on orders!! Videoboard messages are limited in availability, so act early.

In-Suite Visit from Lou Seal
Giants mascot, Lou Seal, is available to visit your Suite during all Giants home games. Have him greet your party, wish someone happy birthday, hi-five your kid, or take photos. This makes a great surprise for first time visitors to the most die-hard of Giants fans.

Alumni Visit
Due to the rich history of the San Francisco Giants, we are fortunate to have several of our past Giants heroes available for an In-Suite visit with you and your guests. Availability and cost will vary, depending on the schedules of our former greats, but please ask us about this unique baseball opportunity.

In-Suite Performer
The Luxury Suite Office can arrange for one of the many artists listed here to perform right in your Suite: Face painter, Caricature Artist, Magician and Balloon Artist.

Let us take care of decorating your Suite with balloon bouquets featuring Black and Orange balloons. We can even personalize a Happy Birthday mylar balloon.

Cake or Cupcakes
Design a specialty cake from four different sizes of cakes and various flavors, fillings and frostings! You can even customize the message on the cake, make it Black and Orange and add the Giants logo.

In addition to the packages listed above, our on-site caterer, Bon Appétit, can work with you to provide special food and beverage options.

Bon Appétit Private Suite Events:

  • Wine Tastings
  • Wine and Food Pairings
  • Spirit Tastings
  • Heritage Theme Nights
  • Beer Tastings

For more information and pricing on the catering events discussed above, please call Bon Appétit at 415.972.1515 or email


Catering in Luxury Suites

To make your next suite visit delectable, our exclusive Oracle Suite Level caterer, Bon Appétit, can take care of all your game day food & beverage needs. Please see an example of their extensive menus below.

Bon Appétit Suite catering is open Monday through Friday 9:00am to 5:00pm
Suite Order Services Desk: 415.972.1515
Fax: 415.972.1510

Catering in Luxury Suites

Advance Orders:

  • We accept orders online, through our website, and via email or fax.
  • All fax & email orders must be received by 2:00 p.m., two days prior to the event.
  • Online orders must be received by 2:00 p.m., one-day prior.
  • Orders for Saturday, Sunday and Monday should be faxed, emailed or ordered online by Thursday at 2:00 p.m.
  • Did you miss the advance order deadline? Don't worry, there is a day-of-game menu that you can order from in your Suite. Please contact your Bon Appétit server when you arrive.

    * Please note that outside food and beverage is not permitted in the Luxury Suites.

    Sample Menus

    Please note that some menu items and prices may have changed or are no longer available.
    Appetizers »
    Salads and Such »
    Entrees »
    Menu Packages »
    Beverages »

    The Starting Lineup

    (Prices range from $36 - $200)

    Made in the classic way
    Cracker Jacks
    12 individual bags with prizes inside
    Roasted Peanuts in the Shell
    Roasted and salted in the shell
    Salsa Bar
    White and Blue Corn Chips with Fire Roasted Tomato Salsa, Pico De Gallo, and Tomatillo Salsa
    Bavarian Pretzels
    Bavarian pretzels with yellow & dijon mustard
    Tortilla Chips and Guacamole
    Yellow and Blue Corn Chips Served with Guacamole for Dipping
    Potato Chips and Creamy Onion Dip
    Classic ruffled potato chips with house-made creamy onion dip
    Assorted raw farmers marked vegetables served with house-made buttermilk ranch dip
    California Cheese Board
    Artisanal Local Cheeses
    Served with Dried Fruits, Nuts, Crackers and Artisan Breads
    Poached Jumbo Shrimp Cocktail (serves 6)
    With Cajun Remoulade Sauce and Classic Cocktail Sauce
    Buffalo Wings
    Classic Style from Upstate New York with Celery Sticks and Bleu Cheese Dip
    Wings Three Ways
    A Selection of Buffalo Wings, BBQ Wings, and Ginger Soy Wings Served with Celery Sticks and Bleu Cheese Dip
    Nacho Platter
    Shredded Chicken, Beef or Grilled Vegetables over Fresh Made Blue and White Corn Tortilla Chips with Refried Beans, Cheese, Onions, Olives, Jalapenos, Guacamole and Sour Cream
    Mediterranean Platter
    Middle Eastern Style Hummus, Roasted Garlic Hummus, Spicy Red Pepper Hummus, Pita Wedges, Pita Chips, Feta, and Greek Olives
    Farmers Market Vegetable Antipasti Platter
    Selection of the season's freshest grilled roasted and marinated vegetables
    Mini Burritos and Chicken Tamales
    Mini beef burritos and chicken tamales served with salsa, guacamole, and sour cream
    Crispy Chicken Tenders
    Served with ranch and zesty bbq sauce

    ^ back to top

    Salads and Such
    Spring Training

    (Prices range from $49 - $105)

    Chinese Chicken Salad (Serves 12)
    Grilled Chicken with spiced Cashews, Napa Cabbage,
    Chinese Mustard Vinaigrette topped and Crispy Noodles
    Classic Cobb Salad (Serves 12)
    Diestel Free Range Turkey, Applewood Smoked Bacon,
    Cage Free Hard Boiled Eggs, Pt. Reyes Blue Cheese, Avocado
    With a Green Goddess Dressing
    Classic Potato Salad (Serves 12)
    Classic American Potato Salad
    Caesar Salad (Serves 12)
    Tossed in Your Suite by Your Server
    Classic or with Grilled Chicken
    Sliced Fruit Platter (Serves 12)
    An Array of Season's Freshest Fruits
    Watermelon (Serves 12)
    Sweet and Seedless, Sliced for Simplicity
    Thai Cucumber Salad
    Cucumbers, red onions and bell peppers marinated in coriander rice wine vinaigrette topped with black sesame seeds
    Fresh Spring Rolls
    Rice paper filled with crunchy asian vegetables with mango vinaigrette, half vegetable and half shrimp

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    (Prices range from $46 - $235)

    100% Premium Beef Hot Dogs
    (For 6 or 12)
    Bratwurst Sausages
    (For 6 or 12)
    Polish Sausages
    (For 6 of 12)
    Giant's Hot Link
    (For 6 or 12)
    Chicken Apple Sausage
    (For 6 or 12)
    All Grilled and Served with Traditional Condiments:
    Ketchup, Mustard, Onions, Relish, Sauerkraut and Spicy Mustard
    Carvery Board
    Sliced oven roasted turkey, sliced tender loin of beef served with all your favorite sandwich accompaniments

    Taco Bar
    Chili Rubbed Chicken Breast, Cilantro and Lime Grilled Skirt Steak
    with Hot Tortillas, Fire-Roasted Salsa, monterey jack cheese,
    Guacamole, and Sour Cream
    Served with Spanish Rice and Black Beans

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    Menu Packages
    In Suite Tailgates

    (Prices range from $400 - $595)

    "The Midsummer Classic" (Serves 12)
    Popcorn, Roasted Peanuts, Cracker Jacks
    Classic Potato Salad
    6 Hot Dogs, 6 Sonoma Chicken Apple Sausages and 6 Polish Sausages
    Sliced Watermelon
    Cookies and Assorted Rice Krispie Treats

    "The Fiesta" (Serves 12)
    Grilled Chicken Breast, Cilantro and Lime Grilled Skirt Steak
    with Hot Tortillas, Fire-Roasted Salsa, monterey jack cheese,
    Guacamole, and Sour Cream
    Served with
    Spanish Rice, Black Beans, Seven Layer Dip
    Sliced Watermelon
    Cinnamon Sugar Tortilla Chips and Strawberries

    "Taste of San Francisco" (Serves 12)
    Signature artisan pizza with prosciutto and petite arugula
    Bay Area cheese board and urban honey
    Crazy crab sandwich
    Braised shortrib tacos with tomatillo salsa
    Served with
    Ghirardelli hot fudge sundaes and assorted mini cupcakes

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    SPIRITS (prices range from $44 - $145 per liter)
    Vodka, Gin, Tequila, Scotch, Whiskey, Rum, Liqueurs

    BEER ($44 - $49 per 6 pack)
    Budweiser, Bud Light, Miller Lite, Coors Light, O'Douls Non-Alcoholic, Anchor Steam, Blue Moon, Sierra Nevada Pale Ale, Stella Artois, Gordon Biersch Marzen

    SOFT DRINKS ($29 per 6 pack)
    Dasani Still Water, Coke, Diet Coke, Sprite, Root Beer, Nestea Iced Tea

    HOT BEVERAGES ($22 per order, serves 6)
    Freshly Brewed Coffee and Decaffeinated Coffee, Hot Chocolate, Assortment of Hot Teas


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We know that your feedback is the best way for us to improve.

We are always interested in what you have to say about your experiences as a Season Suiteholder.

If you would like to comment on a recent Suite visit or if you have any suggestions on how we can improve the suite experience, please send us your feedback today ».

In the subject line of your email please include what kind of comment you are sending: praise, complaint, problem or suggestion.

There is no obligation to supply a contact phone number, but if you would like an immediate response, please do so. Otherwise we are happy to get in touch with you via email.

Contact us by phone »

Luxury Suite Hotline: 415.972.2100