Information below is from the 2007 season. 2008 information coming soon.

Below are some answers to commonly asked questions regarding Giants group outings. If you don't find the answer to your question or need more information, please call 415.972.2298 or e-mail groupsales@sfgiants.com now to speak with a Giants Sales Executive.

Q: What are the benefits of bringing a group to the ballpark?
Q: What is the minimum number of tickets required for a group purchase?
Q: What time can I get into the ballpark?
Q: Where is the best place to park my car, RV, or bus?
Q: What methods of transportation are available to the ballpark?
Q: Are there locations where my group can tailgate?
Q: What other pre-game options are available to groups?
Q: What am I allowed to bring into the ballpark?
Q: What age do children require a ticket for admission into the park.
Q: When does my group scoreboard message appear?
Q: When is my final payment due and when will I receive my group tickets?
Q: May I add tickets to my original group order?
Q: My tickets were lost or stolen. What can I do?
Q: When will I receive my group leader gift?

Q: What are the benefits of bringing a group to the ballpark?
A: No per ticket surcharge resulting in substantial savings. Group Leader Gift sent at the end of the season. Personalized service from your own Sales Executive. Complimentary Scoreboard Message. Priority Group Renewal Status. Early window of opportunity for individual tickets.

Q: What is the minimum number of tickets required for a group purchase?
A: 25 tickets is the minimum number. There is no maximum number of tickets subject to availability.

Q: What time can I get into the ballpark?
A: The ballpark parking lots open 3 hours prior to game time, and the ballpark gates open 2 hours prior to game time.

Q: Where is the best place to park my car, RV, or bus?
A: Automobile Parking is available in Giants lots just South of the ballpark across McCovey Cove. Parking costs are $20 or $25 per vehicle. RV, Bus and Limo Parking is available adjacent to Giants Lot A on Terry Francois Blvd. for $45 per RV, Bus or Limo. Directions and Parking »

Q: What methods of transportation are available to the ballpark?
A: Public transportation options such as Bus, Cal Train, BART, MUNI rail, and Ferries are available to games and most are available for group advanced purchases. Directions and Parking »

Q: Are there locations where my group can tailgate?
A: Groups may tailgate in Giants lots. Tailgate spaces are available for purchase for games subject to availability. Tailgates spaces accommodate approximately 100 people each and cost $300 per space. Contact your Sales Executive or call 415.972.2298 during regular business hours to purchase a tailgate space.

Q: What other pre-game options are available to groups?
A: There are a limited number of locations within AT&T Park for pre-game catered events. The Center Field Scoreboard Plaza and Portwalk Plaza are available to purchase prior to games with full service catering. Contact your Sales Executive or call 415-972-2298 during regular business hours to discuss the pre-game options in the ballpark.
View a map of our pre-game party areas »

Q: What am I allowed to bring into the ballpark?
A: Plastic bottles and soft-sided juice containers containing non-alcoholic beverages are allowed in the ballpark. However, glass bottles and cans are not permitted in the ballpark. No alcoholic beverage including non-alcoholic beer and wine are allowed into the park regardless of the container. Food, such as a bag lunch, is allowed into the ballpark. Backpacks, small duffle bags and small soft-sided coolers are allowed in the ballpark.

Q: What age do children require a ticket for admission into the park.
A: Toddlers, 24 months or younger, do not need a ticket to enter AT&T Park. However, they must sit on the lap of an accompanying adult.

Q: When does my group scoreboard message appear?
A: Group Scoreboard messages appear on the large scoreboard in center field at the bottom of the 3rd inning in most cases, but may appear up until the 5th inning.

Q: When is my final payment due and when will I receive my group tickets?
A: Final payment is due 60 days prior to your game date. Once payment is received, group tickets are mailed and should arrive within 5-10 business days. Once tickets are printed and mailed, all sales are final, there are no refunds or returns.

Q: May I add tickets to my original group order?
A: Yes, subject to availability. Because, the majority of Giants games sell out prior to the game date, most ticket additions must take place well in advance of the game. Ticket additions may be possible, but only in alternative seating locations than the original order. It is a good idea to reserve more group seats during your original purchase to ensure enough tickets in the same location. However, if tickets are still available, additions are a possibility. Contact your Sales Executive or call 415-972-2298 during regular business hours to purchase additional group tickets.

Q: My tickets were lost or stolen. What can I do?
A: The Giants are able to reprint your tickets, at face value, if the exact location of the lost or stolen tickets is known and the reprint is requested by the Group Leader in advance of the game. Call your Sales Executive or 415-972-2298 regarding reprints. If your tickets have been stolen, however, the Giants will reprint your tickets for no charge if a police report is provided. Treat your group tickets like cash and keep them in a secure place until your game.

Q: When will I receive my group leader gift?
A: Group leader gifts are exclusive, one-of-a-kind items and are typically mailed during the month of September near the end of the season.