October 4, 2011
It's tough to turn on the television this week and watch other teams competing in the playoffs. We fully expected to be among them, defending our World Championship. After the final out of the Giants' 2011 season last week, I looked down on the field at the players then up in the stands at the fans. Their faces reflected my own bittersweet feelings: Frustration and disappointment in falling short of a shared goal, but also an almost joyous sense of connection and optimism that has come to define the extraordinary relationship between our players and fans.
Frankly, I have never seen anything like the outpouring you showed to the team during those last three home games. Though we had been eliminated from contention, the cheers never stopped: for retiring managing general partner Bill Neukom, for veteran Pat Burrell playing what might be the last game of his career, for 22-year-old pitcher Madison Bumgarner, rebounding spectacularly from an 0-6 start. You cheered for every Giants players who delivered a World Championship last year and who scrapped every day this season to figure out how to win with a roster battered by injuries.
That remarkable send-off still reverberates through the hallways and offices here at AT&T Park. We already are deep into the challenging, strategic work of building a championship-caliber team for 2012 and beyond. That means pushing innovation, whether in baseball analytics, physical training or video technology. It means thorough scouting and smart coaching; drafting and developing young players; deepening the talent pool up and down the roster; studying every possible deal; and securing and protecting the best pitching staff in baseball.
We have one goal: To compete for a championship every single season.
To that end, we need to continue to redefine the sports industry through innovative business practices that give us the resources to field a winning team.
Like Peter Magowan and Bill Neukom, I am a lifelong Giants fan. The best part of my day is walking through AT&T Park during home games. I get to commiserate about Buster's injury and marvel over Tim Lincecum's mechanics. I stop by the bleachers. I watch the bullpen warm-ups. I'm always asking myself two questions: What can we do to make AT&T Park an even better experience for the fans? And what can we do to win? I know, as every fan does, that the answers are inextricably linked.
Thank you for your wonderful support and loyalty. We will keep you updated on the status of the team through the hot stove league. As always, I welcome your thoughts and suggestions.
President and Chief Operating Officer
San Francisco Giants