What is the Giants WiFi Network?
What do I need to connect to the Giants WiFi Network?
Who do I contact if I am having issues connecting to the Giants WiFi Network?
What types of wireless cards are compatible with the AT&T Wi-Fi wireless network?
What services are offered on the Giants WiFi Network?
What is the Giants Digital Dugout?
How much does access to the Giants WiFi Network cost?
Where in the ballpark can I access the Giants WiFi Network?
What is the connection speed for wireless devices?
Does the WiFi system know what type of device I'm using?
Does the WiFi network capture any of my personal information?
Is the Giants WiFi Network protected by a firewall?
Why might I need to change my SSID for AT&T Wi-Fi, and how can I do so?
Detailed instructions on connecting to the Giants WiFi Network
What is the Giants WiFi Network?
On Opening Day of the 2004 season, AT&T Park became the first professional sports venue to provide continuous universal wireless access to fans in all concourses and seating areas. Working in conjunction with AT&T, the Giants have installed 139 802.11b/g WiFi access points, creating one of the largest public wireless hotspots in the world. Fans who have a WiFi-enabled device at the ballpark will gain free access to the Internet and the Giants Digital Dugout.
What do I need to connect to the Giants WiFi Network?
All you need is a smartphone, PDA, PSP™ (PlayStation®Portable) or notebook computer with a WiFi-compliant (IEEE 802.11b or 802.11g) wireless Ethernet adapter and a Web browser (such as Microsoft Internet Explorer).
Who do I contact if I am having issues connecting to the Giants WiFi Network?
Please contact AT&T Wi-Fi support at 888.888.7520.
What types of wireless cards are compatible with the AT&T Wi-Fi wireless network?
Any card that has been certified for compliance with the WiFi wireless LAN standard (IEEE 802.11b or IEEE802.11g) can be used on the Giants WiFi Network. For a list of qualified vendors, visit the WiFi Alliance website.
What services are offered on the Giants WiFi Network?
In addition to Internet access, the Giants WiFi Network features the Giants Digital Dugout.
How much does access to the Giants WiFi Network cost?
There is never any cost to access the Giants WiFi Network!
Where in the ballpark can I access the Giants WiFi Network?
AT&T Park offers WiFi coverage throughout the entire facility, from the gates at Willie Mays Plaza to the shores of McCovey Cove.
What is the connection speed for wireless devices?
Between the access point and each WiFi-enabled device, most users typically experience speeds much faster than dial-up when you're within a 150-foot range of the access point. From the access point to the Internet, it will be a broadband experience.
Does the WiFi network capture any of my personal information?
No personal information is collected without the customer's knowledge. Purchase of services over the Internet will require credit card information and address, which is generally processed over standard web interfaces protected by SSL (Secure Socket Layer) and encryption of data to ensure security of data transmission.
Is the Giants WiFi Network protected by a firewall?
The Giants WiFi Network implements a firewall as an integral part of the Giants WiFi Network Welcome Page. Once the connecting process on this page is complete, no information is restricted, monitored, or blocked.
Why might I need to change my SSID for AT&T Wi-Fi, and how can I do so?
An SSID (Service Set Identifier) is a unique code that tells a computer which wireless network to connect to. The Giants WiFi Network is configured to broadcast an SSID that allows a wireless adapter/card to detect and use the Giants WiFi Network. If you are having difficulty connecting to the Giants WiFi Network, you may need to specify your SSID as "attwifi" (without the quotes, case-sensitive). Depending on the brand of the WiFi card, the SSID may also be known as the Network Name or ESSID.
Detailed instructions on connecting to the Giants WiFi Network:
Ballpark