ACCESS PRIVILEGES
Certain areas of the park can be accessed only with a designated ticket, so please keep your ticket stub with you at all times. The various park levels and their access privileges are as follows:
Field Club Level: Field Club Level ticketholders. Oracle Suite Level ticketholders can enter the Field Club Lounge.
Promenade Level (main concourse): All ticketholders.
Club Level: Field Club Level, Club Level, Oracle Suite Level and Diamond Suite ticketholders.
Oracle Suite Level: Oracle Suite Level ticketholders.
View Level (upper concourse): All ticketholders.
ACME CHOPHOUSE
Located on the ground level of the Giants Building, Acme Chophouse features a taste of classic San Francisco cuisine. To make reservations or book special events at this fine bar and grill, call 415-644-0240.
ADDRESS/TELEPHONE/FAX/INTERNET
San Francisco Giants
AT&T Park
24 Willie Mays Plaza
San Francisco, CA 94107
Telephone: 415-972-2000
Fax: 415-972-2001
Internet: sfgiants.com
ALCOHOLIC BEVERAGE POLICY
No alcohol (including non-alcoholic beer and wine) or illegal drugs may be brought into AT&T Park. You may purchase alcoholic beverages once inside. Alcoholic beverage sales on the Promenade and View Levels and in the stands end at the conclusion of the seventh inning. Guests purchasing alcoholic beverages in the Field Club or in the Club lounges after the seventh inning must remain on those levels while consuming their drinks.
All alcohol sales can be terminated at any time at the discretion of Giants management.
ANIMALS
Certified service dogs or service dogs in training for guests with disabilities are welcome at AT&T Park. All other animals are prohibited. "Dog Day" afternoons and similar promotions are, of course, exceptions. On "Dog Day" each dog must have a ticket to enter the ballpark.
ARTWORK IN THE PARK
In addition to the Willie Mays and San Francisco Seals statues (see also WILLIE MAYS PLAZA and SEALS PLAZA) located outside AT&T Park, you will find various works of art inside the ballpark. On the Club Level, peruse the WPA-style murals of larger-than-life ballplayers by Jeffrey Skyles and stylized memorabilia photos by Charles Maier. On the Field Club Level, check out the home plate-themed murals by Tom Mogensen and a photo series of old-time catcher's masks by Daniel and Bill Clark.
AUTOGRAPH POLICY
Sunday is the Giants official autograph day, with players signing from the Bullpen Boxes in Sections 104/105 and 126/127 following the conclusion of batting practice. Autographs are for kids 16 and younger, and they must have a special ticket to obtain an autograph. Ballpark ushers begin issuing autograph tickets on a first-come, first-serve basis as soon as the gates open at the top of each designated section. On all other days, fans may seek autographs from the time the gates open until the end of batting practice. If you are seeking autographs in a seating section other than your own, you may be asked to proceed to your designated seating section.
AUTOMATED TELLER MACHINES (Bank of America ATM)
You will find Bank of America ATMs located in and around AT&T Park. Please ask your guest service representative or usher for the location nearest you.
AUTOMOBILE ASSISTANCE
P&S Towing provides tow-truck service before and after every game to help fans with automobile lockouts, dead batteries, and flat tires. Look for the blue and white P&S tow trucks located in the Giants Parking Lots for up to one hour before games and again immediately following the seventh inning, for up to an hour after the game. Call P&S Towing at (415) 861-4200.
BABY-CHANGING AREAS
Baby-changing tables are available in all public restrooms at AT&T Park.
BAGS, CONTAINERS & COOLERS
Large bags measuring OVER 16x16x8 are NOT allowed into the ballpark. All permitted bags including purses, briefcases, and diaper bags (smaller than 16x16x8) will be searched before entering the park. Fans are encouraged to arrive early and to allow additional time when entering the park. Per MLB guidelines, NO HARD SIDED (soft sided OK) coolers will be allowed. (Lil Oscar's, Coleman lunch style included.) All bags and containers are subject to search.
BALL IN PLAY
During the game when the ball is in play or the batter is in the batter's box, please refrain from walking up and down the aisle as this obstructs other guests' view of the game action. You should travel to and from your seat only during breaks in the action. Ushers will display signs when the ball is in play to indicate when guests should refrain from walking down the aisles to their seats. The signs will only be displayed when the batter is in the batter's box. Please be courteous in respecting and embracing this procedure. In addition, guests should never interfere with a ball in play.
BANK OF AMERICA BUSINESS CENTER
Located on the Suite Level, the Bank of America Business Center provides a range of services for Suiteholders, Field Club and Club members including faxing, copying and modem connections. Field Club and Club members must acquire a guest pass from the concierge on their respective level to access the center.
The Bank of America Business Center also has two conference rooms that can be reserved for private meetings. Catering options are also available. For more information on how to utilize the business center on game days, as well as on non-game days, please call 415-972-2000.
BANNERS & SIGNS
Banners and signs are permitted, provided they are baseball-related, in good taste and not of a commercial nature. Banners and signs may not exceed three feet in height, or obstruct the view of other guests or ballpark advertising signage. The Giants reserve the right to remove any banner or sign. American flags meeting the measurement criteria are acceptable.
BART SERVICE (See also Getting to the Park)
Bay Area Rapid Transit (BART) provides service directly to AT&T Park via a transfer to MUNI Metro (T or J-Line/inbound or specially marked ballpark trains) at Embarcadero Station. Also, fans may enjoy a 15- to 20-minute walk to AT&T Park from the Embarcadero or Montgomery Street BART stations. For more information on BART and other transit service, please call 511.
BATTING PRACTICE
Guests are welcome to arrive at the ballpark early to watch players take batting practice. Gates open two hours prior to the scheduled first pitch, except for Friday and Saturday night games in which the park opens three hours prior to the scheduled first pitch.
Pregame schedule:
| Game Time | 12:35 p.m. | 1:05 p.m. | 4:05 p.m. | 5:05 p.m. | 6:05 p.m. | 7:15 p.m. |
| Gates Open | 10:35 | 11:05 | 2:05 | 3:05 | 4:05 | 5:15 |
| Stretch | 9:10 | 9:40 | 10:40 | 1:40 | 2:40 | 3:50 |
| Pitchers: Hit | 9:25 | 9:55 | 12:55 | 1:55 | 2:55 | 4:05 |
| Grp. #1 Extras | 9:55 | 10:25 | 1:25 | 2:25 | 3:25 | 4:35 |
| Grp. #2 Extras | 10:08 | 10:38 | 1:38 | 2:38 | 3:38 | 4:48 |
| Grp. #1 Lineup | 10:20 | 10:50 | 1:50 | 2:50 | 3:50 | 5:09 |
| Grp. #2 Lineup | 10:35 | 11:05 | 2:05 | 3:05 | 4:05 | 5:15 |
| Grp. #3 Lineup | 10:50 | 11:20 | 2:20 | 3:20 | 4:20 | 5:30 |
| Visitors Hitting | 11:05 | 11:35 | 2:35 | 3:35 | 4:35 | 5:45 |
| Giants Infield | 11:45 | 12:15 | 3:15 | 4:15 | 5:15 | 6:25 |
| Visitor Infield | 11:55 | 12:25 | 3:25 | 4:25 | 5:25 | 6:35 |
| Ground Crew | 12:05 | 12:35 | 3:35 | 4:35 | 5:35 | 6:45 |
| First Pitch | 12:35 | 1:05 | 4:05 | 5:05 | 6:05 | 7:15 |
BICYCLES
The San Francisco Bicycle Coalition operates a secure Bike Parking Facility at AT&T Park. Located on the Portwalk between the foul pole and the CHW Health Center, the facility opens 2 hours before every game and closes 30 minutes after each game.
BOATING
Limited boating facilities for private vessels are available near AT&T Park. South Beach Harbor offers guest slips by advance reservation only. For more information call 415-495-4911. Boaters should be advised that private vessels will not be permitted to dock along the Portwalk adjacent to the ballpark or to moor in open waters near the ballpark or in the China Basin Channel.
BOTTLES & CANS
Sealed plastic bottles and soft-sided juice containers containing non-alchoholic beverages are allowed in AT&T Park (Except the Oracle Suite Level, Virgin America Loft at McCovey Cove and the Legends Club Suites). Unsealed plastic bottles and soft-sided containers will be subject to inspection and may be confiscated. Glass and metal cans are not permitted for any game. Alcoholic beverages are not permitted from outside the ballpark for any game.
BUS SERVICE (See also Getting to the Park)
Regular MUNI bus service on the 10, 30, 42 and 47 lines provide service to within one block of AT&T Park. For more information on MUNI service, call 511.
CALTRAIN SERVICE (See also Getting to the Park)
The Fourth and King Street Caltrain station is located one block from AT&T Park. Caltrain provides special service to all games at AT&T Park. Fans can also take regularly scheduled Caltrain service to the Fourth and King Street station.
CAMERAS & VIDEO EQUIPMENT
Cameras and video equipment are allowed in AT&T Park, but the equipment may not obstruct the view or path of others. Fans are not allowed to reproduce or rebroadcast any film or videotape of Giants games for commercial purposes without the written permission of the Giants and Major League Baseball.
CELLULAR PHONES
The use of cellular phones is permitted at AT&T Park, provided such use does not interfere with other guests' enjoyment of the ballgame. Please be courteous and remove yourself from your seating location before making a lengthy call.
CHARTER BUSES (See also Getting to the Park)
Charter bus parking is located adjacent to the eastern edge of the Giants Parking Lots on Terry Francois Blvd.
CHARTER SEATS
Thanks to our Charter Seatholders, the Giants generated much of the needed capital to construct the privately financed AT&T Park. Fans who purchased the 15,000 designated charter seats at AT&T Park bought the right to own their seats for life.
CHINA BASIN HISTORY
In San Francisco's early years, the area where AT&T Park now stands was part of San Francisco Bay. Sand from Rincon Hill (which anchors the western end of the Bay Bridge) and rubble from the 1906 earthquake are believed to have been used as landfill to create the parcel in the late 19th century. The area was then used primarily for shipping and industrial uses. The Pacific Mail Steamship Company imported silk, tea, rice and opium from Asia to the United States to a dock at the foot of Brannan Street. The dominance of Asian commerce around the Brannan Street wharf led to the area being called China Basin. Just west of the ballpark site, the Southern Pacific Railroad built its headquarters (1867) next to the railyards at Fourth and Townsend streets. In 1915 Southern Pacific opened a mission-style passenger terminal at Third and Townsend streets.
CHINA BASIN PARK AT MCCOVEY POINT (See also China Basin Park)
The newest landmark at China Basin, this park across McCovey Cove from AT&T Park features a grassy esplanade for picnickers, a tee-ball field and a beautiful shoreline walkway. The park features a waterfront promenade with a 1,500-foot seat wall that is inlaid with markers commemorating every San Francisco Giants team from 1958 through 1999. Each marker displays the names of all players on each year's team along with key achievements and statistics from that season. The northeast corner of the park is anchored by a 14-foot bronze statue of Giants Hall of Fame slugger Willie McCovey. The statue's base bears the names of the past winners of the annual Willie Mac Award-an accolade given to the most inspirational Giants player.
CHW HEALTH CENTER
Located on the Portwalk, near the Lefty O'Doul Bridge, the CHW Health Center is open to the public from 8:30 a.m. to 5:30 p.m., Monday through Friday, and during evening and weekend home games. The Center's number is 415-972-2249.
CLOCK TOWERS
The King Street clock towers are the most prominent architectural features of AT&T Park. The two towers are 122 feet tall and feature pyramid-shaped roofs topped by 45-foot tall flagpoles. The two clocks located on each of the two main towers are eight feet in diameter. Two smaller clock towers, measuring 47 feet tall and featuring three-foot diameter clocks are located at the Seals Plaza and Lefty O'Doul Plaza entrances.
COCA-COLA FAN LOT
Located on the Promenade Level, above the left-field bleachers, Coca-Cola Fan Lot is an interactive play area for children and adults. Fans of all ages can enjoy a slide into home plate from one of the four slides inside the 80-foot wooden Coca-Cola contour bottle; stroll up to the world's largest baseball glove, a vintage three-finger classic; get an autograph rubbing from some of their favorite all-time Giants; and kids can run the bases inside "Little Giants Park." On game days, visit the Giants InstaFoto booth to take home a special moment of your ballpark experience. The Fan Lot offers guests not only a great view of the game, but also views of the city's skyline, Bay Bridge and San Francisco Bay.
Make your own Lou Seal by Build-A-Bear Workshop (Located in the Coca-cola Fan Lot, behind section 141). You'll have furry fun when you choose Lou Seal, stuff it, give a heart filled with your wishes and dress it in official Giants stuff. It's the most furry fun you can have at the ballpark.
COMMEMORATIVE BRICK PROGRAM
Personalized bricks pave the entrance to Willie Mays Plaza and feature the names and inscriptions of Charter Seatholders and Giants employees who helped build AT&T Park.
CONCESSIONS
AT&T Park provides many different types of delicious concessions for fans visiting the ballpark. See a list of concessions at AT&T Park »
CONCIERGE SERVICES
Concierge services are available on the Field Club, Club and the Luxury Suite Levels of AT&T Park. Located behind home plate immediately adjacent to the elevator lobby, the concierge desk at both levels provide guests with an array of services including transportation availability to and from AT&T Park, restaurant recommendations and reservations, a guide to entertainment and relevant ticket information in the Bay Area, the Giants schedule and team information, and other special services on request.
DESIGNATED-DRIVER PROGRAM
Guests who participate in the Designated-Driver Program pledge not to consume alcohol at AT&T Park and will receive a coupon for one free soft drink, coffee or hot chocolate. Sign up at the advance ticket sales window or the Club Level Concourse Desk. Any guest wearing a Designated-Driver Program bracelet and consuming alcohol is subject to ejection.
DISABLED ACCESS
The Giants are committed to providing every customer with a comfortable and enjoyable experience at the ballpark, including customers with vision, hearing, mobility and other disabilities.
Access to the Ballpark. Drop-off zones for fans with disabilities are located at the entrance at Second and King streets and on Third Street between Willie Mays Plaza and Lefty O'Doul Plaza. Parking for disabled fans is available in all Giants Parking Lots. A shuttle operates before and after games to transport customers with disabilities between the Giants Lots and the ballpark. Public transit systems that serve the ballpark include Caltrain, Muni, BART (via a Muni transfer), and several ferry and bus lines (see also Getting to the Park).
Ballpark Features. Accessible seating for fans with disabilities is available in every seating level. Assisted-listening devices are available on request at the Guest Services Office on the Promenade Level behind Section 119. TTY telephones are located throughout the park. In addition, all restrooms, drinking fountains, telephones, TMs and counters at points of services at AT&T Park are accessible. Elevators are located at each of the four entrances to the ballpark. Customers with disabilities and their companions are given first priority for service at all elevators. Guest Services personnel are posted at each ballpark entrance to assist any customer requiring assistance in locating their seats and ballpark services.
Customer Service. The Giants staff is ready to help with any questions you may have about access to and within AT&T Park. While attending events at AT&T Park, please contact a member of our Guest Services staff or visit one of the Guest Services kiosks located on the Promenade and View Levels. Concierges are available to assist guests on the Club and Suite Levels.
Back to topELEVATORS & ESCALATORS
The elevators at Willie Mays Plaza and Second Street Plaza provide access to all levels of the park. The elevators at Lefty O'Doul and Seals Plaza provide access to the Field and Promenade Levels only. In addition, at Willie Mays Plaza there is a directional escalator which will move fans up before the game and bring them down after the game.
ENTRANCES/GATES
There are four entrances to AT&T Park: Willie Mays Plaza/Gate (Third and King streets), Lefty O'Doul Plaza/Gate (near the Lefty O'Doul Bridge at Third and Berry streets), Seals Plaza/Marina Gate (along the Portwalk behind center field) and Second and King Street Gate (Second and King streets).
EVACUATION PLAN
In the event of an emergency where a partial or complete evacuation of the ballpark is necessary, follow all directions from Giants Management and the San Francisco Police Department. Also, note that your game ticket carries an icon identifying the quadrant of the park in which you are seated, and its emergency exit.
EXECUTIVE OFFICE
The Executive Office is located in the Giants Building on Third Street between King Street and the China Basin Channel (adjacent to AT&T Park). It is open from 8:30 a.m. to 5:30 p.m. weekdays and remains open during all ballgames.
FERRY SERVICE (See also Getting to the Park)
The China Basin Ferry Terminal is adjacent to Seals Plaza behind the scoreboard at AT&T Park. Direct Ferry service to Giants games is available from Larkspur and Oakland/Alameda and fans can also take ferries from Vallejo, Tiburon and Sausalito to the San Francisco Ferry Building from which they can walk to AT&T Park or transfer to MUNI at Embarcadero Station.
FIELD DIMENSIONS
Left Foul Line: 339 Feet
Right Foul Line: 309 Feet
Center Field: 399 Feet
Left-Center Field Alley: 382 Feet
Right-Center Field Alley: 421 Feet
FIRST AID
In addition to the CHW Health Center, the first-aid station is located behind Section 132 on the Promenade Level.
FOOD AND BEVERAGES
Located throughout the ballpark are concession stands, bistros, and portable food carts featuring traditional ballpark fare and a wide variety of ethnic, gourmet, and specialty food concepts for guests of AT&T Park. All food and beverage services are operated by Centerplate and Bon Appétit. See a list of concessions at AT&T Park »
On the Promenade and View Levels, you will find Doggie Diner, Say Hey Sausage Specialties, Gilroy Garlic Fries, Portwalk Pizza, Carl's Jr., Krispy Kreme, John J. McGraw's Derby Grill and specialty carts including California wines, Vienna Beef Chicago dogs and Fruitazza Smoothies.
On the Field Club Level and Club Level, you will find Joe Garcia's, Giuseppe Bazurro's, Edsel Ford Fong's and John J. McGraw's Derby Grill.
Joe Garcia's: This Pan-Latin concept is named for our own wildly enthusiastic Giants fan, Joe Garcia, who ran the elevators at the AT&T Park construction site. The choices include authentic soft tacos, burritos and quesadillas.
Giuseppe Bazurro's: Giuseppe Bazurro was a San Francisco restaurateur whose restaurant was regarded as one of the best in the city during the Gold Rush heyday of the late 19th century. Our menu includes pizzas and "bazurros," fresh flat bread, filled with luscious salads and lightly rolled.
Edsel Ford Fong's: Named after Edsel Ford Fong, the San Francisco Chinatown waiter made (in)famous by his unique style of service. Choose from rice bowls, sushi, cold noodle salads and fruit spears.
John J. McGraw's Derby Grill: Hall of Fame Manager John J. McGraw inspired this American grill featuring premium hot dogs and sausages, burgers, fries, beer and peanuts.
Permanent concession stands are painted brick-red for easy identification. On the Portwalk, the Giants offer an exciting array of food and beverages to enjoy as you stroll along the water. Tully's Coffee is served throughout the ballpark.
Fans are also allowed to bring their own food and non-alcoholic drinks to the ballpark (Except the Oracle Suite Level, Virgin America Loft at McCovey Cove and the Legends Club Suites. (See also BOTTLES & CANS).
Back to topG MAGAZINE
G Magazine, the official program of the Giants, features in-depth stories and the latest news on the team, a player roster, a scorecard and useful information about AT&T Park. The four-issue publication is sold online, at souvenir stands throughout AT&T Park and at all Giants Dugout Stores.
GAME TIMES/GATES OPEN
Games start at 12:35 p.m., 12:55 p.m. 1:05 p.m., 4:05 p.m., 5:05 p.m., 6:05 p.m. and 7:15 p.m. Gates open two hours before game time.
GIANTS BUILDING
The Giants Building is connected to AT&T Park along Third Street between King Street and the Lefty O'Doul Bridge. The Giants Building contains a Giants Dugout Store, the ACME Chophouse restaurant and the Giants' administrative offices.
Visit any one of our six Giants Dugout Stores for all of your game day merchandise and novelty items. The Giants Dugout Stores carry a wide array of exclusive products not found anywhere else. In addition, they carry the best assortment of on-field merchandise. You will find everything from official Giants jerseys, jackets and caps to your favorite autographed memorabilia. Giants Dugout Stores are located at:
AT&T Park, San Francisco, (415) 972-2000
Four Embarcadero Center, San Francisco, (415) 951-8888
Serramonte Shopping Center, Daly City, (650) 755-7571
Stanford Shopping Center, Palo Alto, (650) 323-9790
Stonestown Galleria, San Francisco, (415) 242-3222
Valley Fair, Santa Clara, (408) 241-2525
GUEST CONDUCT
The Giants are dedicated to serving our customers, and to providing a high-quality entertainment experience at AT&T Park. Guests interfering with a ball in play, using foul language, throwing objects onto the field, making obscene gestures, smoking in undesignated areas or appearing to be in an impaired condition will be ejected from the ballpark. In addition, any fan entering the field of play or throwing objects in the stands or onto the field, with the exception of home run balls, will face arrest and prosecution. If someone is interfering with your enjoyment of the game, please contact an usher or guest services representative.
GUEST SERVICES OFFICE
Visit our Guest Services Office, located on the Promenade Level behind Section 119, to request a wheelchair, help from the lost-and-found department, game schedules, help finding lost children or other services. Concierges are available to help guests on the Club and Suite levels.
INLINE SKATES
Guests are encouraged to try various modes of transportation to get to AT&T Park. Inline skating to the ballpark can be a convenient, healthy alternative. However, guests must remove their inline skates prior to entering AT&T Park. Guests will be expected to store their skates safely under their seats.
KIDS RUN THE BASES
See's Candies Kids Run the Bases – After every Sunday home game, kids ages 14 and under can run the bases at AT&T Park. All eligible participants and their chaperone(s) must exit the ballpark and line up along the Portwalk. Within approximately 15 minutes of the last out, participants and chaperones will re-enter the ballpark through the right-field corner gate and begin their run from first base to home plate (kids only, chaperones will meet their child at home plate). Kids receive a See's Candies sample as they exit the ballpark through Willie Mays Gate.
KING STREET WINDOW DISPLAYS
Six window displays are located in the ballpark at street level along King Street and house a series of informative exhibits.
LEFTY O'DOUL PLAZA/BRIDGE
Lefty O'Doul Plaza is located at Third and Berry streets. The Lefty O'Doul Bridge is adjacent to the Lefty O'Doul Plaza entrance to AT&T Park and connects the ballpark with the Giants Parking Lots. The historic bridge, which opened in 1933, was designed by Joseph Strauss, who also designed the better-known Golden Gate Bridge. The bridge is a working drawbridge and at one time carried streetcar and train traffic in addition to automobiles and pedestrians. During a recent renovation, two lanes of the bridge were outfitted with a pedestrian-friendly surface to accommodate the thousands of baseball fans who walk over the bridge from the parking lots to AT&T Park.
The bridge is named after Francis Joseph "Lefty" O'Doul, one of San Francisco's most popular ballplayers. O'Doul's baseball career spanned five decades and included time in uniform as a pitcher, outfielder and manager. O'Doul spent parts of three seasons with the New York Giants and played for and managed the Pacific Coast League's San Francisco Seals. In his most memorable Major League season, O'Doul batted .398 and hit 32 home runs in 1929.
LEVI'S® LANDING
Levi's® Landing features the ballpark's signature right-field wall and arcade. Just 309 feet from home plate, the 25-foot high wall is the shortest in all of baseball and is the distinguishing feature of AT&T Park. Historic home run balls have sailed over the wall and landed in McCovey Cove since the ballpark opened in 2000. The arcade section, which features seven rows of seats and standing-room locations, has remained a coveted viewing location for Giants fans to watch their favorite team. The wall will continue to remain the focal point of the ballpark during the 2006 campaign and as the Giants host Major League Baseball’s All-Star Game and home run hitting contest in 2007.
LIGHTS
A total of 668 light fixtures illuminate the playing field at AT&T Park. The fixtures are installed on five light standards, the tallest of which measures 178 feet. Special lighting technology allows for intense lighting of the inside of the ballpark and very little light leakage into the surrounding neighborhood.
LOST CHILDREN
Every child should be told to contact the nearest ballpark operations staff member should he or she become lost. Lost children will be taken to the Guest Services Office located on the Promenade Level behind Section 119. Parents looking for a lost child should also go to the Guest Services Office. To help lost kids find their parents, small children should have their ticket pinned to their shirt or pants along their right-hand side at all times while inside the ballpark.
LOST & FOUND
If you have lost or found an item during a Giants game, please contact the nearest ballpark operations or Guest Services staff member for help. Found items will be held for one week at AT&T Park. After one week, unclaimed items will be donated to charity. To claim lost items during nongame times, please contact Guest Services at 415-947-3395 or e-mail lostandfound@sfgiants.com.
LUXURY SUITES
See ORACLE LUXURY SUITE LEVEL.
MARINA GATE
See SEALS PLAZA.
MCCOVEY COVE
Located behind the right-field foul pole, this area of the China Basin Channel is affectionately referred to as "McCovey Cove" in honor of Giants fan favorite first baseman Willie McCovey.
MEDIA GUIDE
The San Francisco Giants Media Guide provides a history of the franchise, as well as updated biographies and statistics on every player in the Giants organization. You can purchase this guide at any Giants Dugout Store, ballpark souvenir stand or by calling 415.646.8755 or 1.800.442.6873.
MERCHANDISE
For the best selection of Giants merchandise, please visit one of our five Giants Dugout Stores, go online at sfgiants.com or visit the merchandise kiosks located throughout the ballpark. You will find a wide variety of gifts, merchandise, clothing and souvenirs at AT&T Park's 15 merchandise locations, which include two Giants Clubhouse Stores located behind home plate on the Promenade and View levels.
MUNI METRO SERVICE (See also Getting to the Park)
The Second and King Street MUNI Metro station is directly in front of AT&T Park. The MUNI Metro J and T lines serve the Second and King Street station. Additional MUNI Metro lines will serve the ballpark before and after games.
NATIONAL ANTHEM PERFORMERS
Guests wishing to perform the national anthem at a Giants game may submit a demo recording (preferably singing the national anthem) to:
Promotions Department
AT&T Park
24 Willie Mays Plaza
San Francisco, CA 94107
Attn: National Anthem
Successful applicants will be contacted. Please do not contact the Giants regarding a submission. Submissions are reviewed from November to February. Please do not send demos outside this period, as they will not be considered.
Demos will be kept on file for two seasons. Performers must re-send demos after this period to be considered.
Note: Performing once does not guarantee continuing performances.
Back to topORACLE LUXURY SUITE LEVEL
Located just above the Club Level, AT&T Park's 68 private luxury suites provide the ultimate environment to entertain friends, family or business associates. Suites hold 12 to 30 people and are equipped with LCD Flat screen televisions, radio/CD players, dual-line telephones, wet bar and refrigerator. Other amenities include: in-suite catering, Club Level access, concierge service and priority reserved parking spaces.
PAGING FANS AT THE PARK
Paging fans over the public address system at the ballpark is not permitted except in the case of locating lost children or in the event of a medical emergency. If you need paging for emergency purposes, please contact a guest services representative. To facilitate communication in case of an urgent request, please make sure that your friends and family know your seat location.
PARKING INFORMATION
AT&T Park has over 2,500 parking spaces in Parking Lots A and D, as well as Pier 48. These lots are operated by Imperial Parking Corporation. For season parking, please call 415.972.2000
Additional parking is available north of the ballpark at Piers 30/32 (Embarcadero at Bryant) and south of ballpark at the UCSF garage (southbound Third Street just north of 16th Street).
Download and print a PDF of our parking diagram.
PORTWALK ACCESS & POLICIES
Located beyond the outfield wall, the Portwalk offers sweeping views of San Francisco Bay and a peek at the game in the tradition of the old Knothole Gang. Fans are encouraged to take in an inning or two, then give way to other fans.
No chairs, swimming, jumping into the Bay, feeding the wildlife, private-boat docking or fishing is allowed on or from the Portwalk. Fishing is allowed from the north pier, adjacent to the South Beach Harbor Marina.
PROHIBITED ITEMS
The Giants encourage our fans to bring a winning attitude and tons of energy to the ballpark. However, there are a few things that we ask you to please leave at home for the safety and comfort of all our fans. Those items include but are not limited to: weapons of any kind, laser pointers, air-powered noisemakers and profane or offensive language.
PROMENADE LEVEL
The Promenade Level is the main concourse level in AT&T Park. On this level, fans can circumnavigate the entire ballpark, enjoying all of the park's amenities and experiencing breath-taking views of the city. For example, you can start in front of the press box, head south walking along the concourse behind the visitors' dugout out onto the right-field wall, behind the scoreboard, through the Coca-Cola Fan Lot and onto the concourse behind the Giants dugout finding yourself back where you began.
PROMOTIONAL ITEMS
The Giants have scheduled a number of promotional days this season. The number of promotional items distributed is restricted based on the event (e.g. distributed to the first 20,000 fans or to fans 14 years old and under). Please remember that a game ticket does not ensure or entitle the holder to a promotional item on that date and that only one item will be given to each eligible person.
RAILINGS
Do not climb over railings placed between sections of the ballpark. The railings have been placed for safety reasons and anyone caught climbing over any railings will be issued a warning. Those continuing to violate this policy will be removed from the ballpark.
RE-ENTERING THE BALLPARK
Guests who wish to leave and re-enter the ballpark during games must have their ticket and their hand stamped. Stamps can be obtained at any of the ballpark's exit or re-entry gates.
RENT AT&T Park
See Ballpark Rentals.
RESTROOMS
There are 54 public restrooms (23 for men, 23 for women and eight family) located on all levels throughout the ballpark. Restrooms on the Promenade and View Levels are painted yellow for easy identification and all contain baby-changing tables.
SCOREBOARD MESSAGES
See Scoreboard Messages.
SCORECARDS
Keep track of the game on an official Giants scorecard. Scorecards are available in G Magazine or can be purchased separately for $1. Both are sold at souvenir stands around the ballpark.
SEALS PLAZA at MARINA GATE
Located behind center field, this waterfront entrance to the ballpark features a statue honoring San Francisco's first professional baseball team -- the Seals. Designed by Alfredo Osorio, the statue is a likeness of the team's logo -- a seal balancing a baseball on its nose. Seals Plaza is also the entrance where you'll find the China Basin Ferry Terminal.
SECOND STREET GATE/PLAZA
The Second Street Gate is located at Second and King streets and is one of the four entrances to the ballpark. The plaza area is the only plaza at AT&T Park located inside the park's gates. At this entrance, you will find a ramp and elevator to take you to your seats. There is no Field Club Level access at this entrance.
SECURITY
The Giants want to ensure that fans have a fun and safe experience at AT&T Park. If you have any concerns or questions, please go to your nearest ballpark operations staff member or visit the Security Office located behind Section 131 on the Promenade Level.
SENIOR INVOLVEMENT PROGRAM
This program invites Bay Area residents 60 and over to join the team as uniformed participants in the on-field action by shagging foul balls down the lines. For more information, please call 415-972-2430.
SKATEBOARDS/RAZOR SCOOTERS/GOPEDS
Skateboarding and scooter riding in AT&T Park and on any of its outside plazas and walkways is prohibited. Skateboards that can be conveniently and safely stowed under your seat are allowed into the ballpark.
SMOKING POLICY
In accordance with San Francisco City Ordinance, AT&T Park is a SMOKE-FREE facility with no smoking areas. Smoking is not permitted anywhere in the ballpark. The ballpark smoking policy is subject to change at the discretion of Giants management.
SPEEDPITCH
Test your arm at the Speedpitch radar gun located in Marina Gate Plaza.
STANDING ROOM
A limited number of standing-room tickets will be available for sold-out games only.
STROLLERS
Strollers are allowed into the ballpark. Fold-up strollers must be stored under your seat. Nonfolding strollers can be stored at the Guest Services Office on the Promenade Level behind Section 119 or at a concierge desk. Please be considerate to those seated around you.
TAILGATING
Guests may tailgate as long as they are confined to the space occupied by their vehicle. No adjacent spaces will be available for tailgating. Party spaces are, however, available for large groups attending games. For more information, please call Imperial Parking at 415-227-0114. Please note that this policy only applies to the Giants Parking Lots - Lots A, B & C.
TICKETS
For ticketing options, please see Ticket Information.
For ticketing policies, please seeTicket Policies.
TOURS OF AT&T Park
See Ballpark Tours.
TRANSPORTATION INFORMATION
See Getting to the Park.
USHERS
Ushers are stationed throughout the ballpark to assist you and enforce ballpark rules and regulations. If someone is interfering with your enjoyment of the game, please contact an usher. If approached by an usher, please treat them with courtesy and respect. By enforcing rules, our ushers are making the ballpark a safer and more comfortable environment for all guests.
WILL CALL WINDOW/AUTOMATED WILL CALL KIOSK
The Will Call windows are located next to the AT&T Park Ticket Office, at Willie Mays Plaza, along King Street. Will Call windows open two hours prior to game time. Tickets purchased by phone or on the team website (sfgiants.com) can be picked up at one of the ballpark's automated Will Call machines simply by inserting the credit card used to purchase the tickets and selecting the game tickets you want dispensed. The automated Will Call machines are open 24 hours a day and are located outside the ballpark. You will find them at the Willie Mays, Second and King, and Lefty O'Doul plazas.
WILLIE MAYS PLAZA/GATE
Willie Mays Plaza, located at the corner of Third and King streets, honors one of the greatest players in Giants history. With an official street address of 24 Willie Mays Plaza, the entrance of AT&T Park pays tribute to the Hall of Fame center fielder, whose career spanned 22 years in New York and San Francisco. A bevy of his records stand today -- a testament to his lasting impact on the game and the franchise. The plaza features 24 palm trees in recognition of Mays' jersey number and is home to an 8 1/2-foot bronze statue of the Say Hey Kid. The statue was commissioned by Peter and Debby Magowan and created by William Behrends, a well-known American sculptor and longtime Mays admirer.
YEARBOOK
The Giants Yearbook is chock-full of full-color photos and stats on all of your favorite players and staff. Available in mid-June, the yearbook can be purchased online, at the ballpark and at all Giants Dugout Stores.
Ballpark