I already purchased a regular game ticket to the same game as a Special Event. Can I still receive the Special Event giveaway item?
The only way to receive a Special Event giveaway item is to purchase a specific Special Event ticket. Tickets can be purchased using the Special Events website or going through each specific Special Event website.
I already purchased a ticket to the same game as a Special Event. Can I exchange them for a Special Event ticket?
Unfortunately, there is not a process for exchanging a regular game ticket for a Special Event ticket.
Exchange your current ticket in hand for a different regular season game at the Safeco Field Box office at least 24 hours before the game you are trading.
Purchase your special event ticket online.
How do I know that I have purchased the correct ticket?
You have the correct ticket if you purchased through the Special Events website or through a specific Special Event website. In addition, each special Special Event that has a giveaway item involved will have the event name listed on the bottom of the ticket. If you have any other question please call the Mariners Representative listed on the website referencing the event.
How will I receive my Special Event giveaway item?
Special Event giveaway items must be collected on the day of the game at Safeco Field. The pick-up location for redemption will be listed on the Special Event website. Giveaway items can be picked up with a Special Event ticket at the game and are only available while supplies last or through the end of the 4th inning.
Am I guaranteed to receive the Special Event giveaway item?
A fan that purchases a Special Event ticket will be guaranteed the giveaway item, unless the Special Event specifies that the giveaway item may be limited. Giveaway items are only available at Safeco Field on the day of the game while supplies last or through the end of the 4th inning.
I am a Season Ticket Holder. Do my season tickets include the giveaway items?
The promo packs available for purchase to season ticket holders do not include any Special Event giveaways. As noted above, you must have the Special Event ticket to receive the giveaway item. There may be a few exceptions for Season Ticket Holders; please consult your Mariners Season Ticket Representative or the Mariners Representative listed on the Special Event website with any questions.
I purchased a Special Event ticket that is part of a fundraiser. What are my options for exchanging my ticket for another game?
Unfortunately, fundraising tickets are not subject to any exchanges or refunds.